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FAQ

  • What are your Shipping Fees?
    AUSTRALIA Orders with an Australian delivery address are sent via Australia Post Standard for a charge of $8 per parcel, or if you choose Australia Post Express it will cost $12. All orders over $60 with a delivery location within Australia will receive complimentary shipping. You can expect to receive your parcel within 2 to 7 business days from dispatch. It is our priority to deliver your order as quickly as possible. ​ LANYARDS All lanyard orders come with free shipping! OVERSEAS All overseas orders are sent via Australia Post for a flat charge of $30 per parcel (12 stamps/parcel). It is our priority to deliver your order as quickly as possible.
  • What is your Returns Policy?
    We hope you love your new stamps. If you change your mind about your purchase, here is our commitment to you. ​ We have a 7-day returns policy. If you are unsatisfied with your purchase please email us via email at theteacherink@gmail.com for a refund within 7 days of shipment. In the email please include your name, order details (order number), and your preference for a refund or exchange. ​ Please note: - On all returns ensure everything, including the packaging and stamps are in original condition included inside your parcel. - Original shipping fees if any, are non-refundable. - All return shipping charges will be paid by you. ​
  • What payment methods do you accept?
    We accept payments using Stripe or Paypal.
  • Do you offer free shipping?
    Yes we do! All Australian orders over $60 will receive complimentary shipping. Any lanyard order comes with free shipping.
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